Terms and Conditions
These terms apply to every order placed through www.tamashii.be.
By placing an order, you agree to these terms.
1. Offer and prices
All products in our webshop are unique and vintage, carefully selected.
Minor signs of age, use, or imperfections may be present and are part of the character of the item.
These features are clearly photographed in the product listings.
Prices include VAT and may change without prior notice.
Product photos aim to be as accurate as possible, but colors and details may vary slightly.
2. Orders and payment
Orders are confirmed by email.
Payment is made via the secure payment methods offered in the webshop.
Orders are processed only after full payment has been received.
3. Delivery and shipping costs
Orders are normally shipped within 1-2 working days.
Shipping is handled by an external courier.
Risk transfers to the customer only upon receipt of the package.
Shipping costs are clearly displayed at checkout.
More information about delivery and shipping costs can be found here: Shipping Information.
4. Return & withdrawal policy
You have a 14 calendar day withdrawal period starting the day after delivery.
Return shipping costs are at your own expense, except in cases of damaged or incorrect delivery.
Items must be returned in their original condition.
Vintage items with clearly photographed signs of use are not eligible for free return.
Please refer to our separate Return & Withdrawal Policy for full details and exceptions.
5. No right of withdrawal
The right of withdrawal does not apply to:
Personalized or custom-made products
Digital downloads and gift cards
Products with clear signs of use caused by the customer
6. Liability
Tamashii is not responsible for damage caused by misuse, incorrect information, or external factors.
Our liability is limited to the amount of the purchase.
7. Complaints
Complaints can be submitted via email: info@tamashii.be
We handle complaints within a reasonable timeframe.
You can also use the EU ODR platform: https://ec.europa.eu/odr
8. Force majeure
In the event of force majeure (such as pandemics, natural disasters, government measures, strikes…)
Tamashii cannot be held liable for delays or cancellations.
9. Data protection
Your personal data will be used only for order processing and communication.
Tamashii complies with GDPR regulations.
See also our Privacy Policy.
10. Intellectual property
All content on this site, including photos, texts, and design, is protected.
Use or reproduction of any material from this webshop without permission is prohibited.
11. Applicable law and contact details
This agreement is governed by Belgian law.
In case of disputes, the courts of the district of Ghent have jurisdiction.
Contact details:
Tamashii
Ruilare 1A
9080 Lochristi – Belgium
Company number: 0830.679.096
VAT number: BE0830.679.096
EPR Germany (VerpackG): DE4586861065780
E-mail: info@tamashii.be
Website: www.tamashii.be